Privacy Policy
Last updated: October 6, 2025
Family Law Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, fls.ca. By using our Site, you consent to the practices described in this Policy.
1. Information We Collect
a. Information You Provide Voluntarily
When you contact us, fill out a form, or schedule a consultation, we may collect:
- Your name
- Email address
- Phone number
- Information about your family law matter or inquiry
- Any other details you choose to provide
b. Automatically Collected Information
When you visit our Site, certain data may be automatically collected, such as:
- IP address
- Browser type and version
- Pages viewed and time spent on the Site
- Device type and operating system
- Cookies or similar tracking technologies (see Section 6)
We use this information to improve the functionality, security, and performance of our Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and manage consultations
- Send relevant information about our legal services (only with your consent)
- Improve our website, marketing, and client communication
- Comply with our legal and professional obligations
We will not sell, rent, or lease your personal information to third parties.
3. Legal Basis for Processing (if applicable)
If you are located in a jurisdiction that requires it, we process personal information on the following bases:
- Your consent
- To fulfill a contract or provide a requested service
- To comply with legal or regulatory obligations
- For our legitimate business interests (such as improving our website or services)
4. Sharing of Information
We may share your information only when necessary:
- With authorized staff or contractors who assist in delivering our services (and who are bound by confidentiality)
- With service providers (e.g., website hosting, email management, secure cloud storage)
- When required by law, regulation, court order, or professional obligations
We do not share your information for marketing or advertising by unrelated third parties.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purpose it was collected for and to comply with legal, professional, and ethical obligations under Canadian law and Law Society requirements. When information is no longer needed, it is securely deleted or anonymized.
6. Cookies and Analytics
Our Site may use cookies and analytics tools (like Google Analytics) to understand how visitors use our Site and improve your experience. You can disable cookies through your browser settings, but this may affect how some features function.
7. Information Security
We take reasonable administrative, technical, and physical measures to safeguard your information against loss, theft, unauthorized access, disclosure, or misuse. However, no online system is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- • Access the personal information we hold about you
- • Request corrections or updates to your information
- • Withdraw your consent (subject to legal or contractual restrictions)
- • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated
To exercise these rights, contact us using the details below.
9. External Links
Our Site may include links to other websites for your convenience. We are not responsible for the privacy practices or content of those third-party sites.
10. Children’s Privacy
Our Site is not directed at children under 18. We do not knowingly collect information from minors.
11. Changes to This Privacy Policy
We may update this Policy periodically. Updates will be posted on this page with a new “Last updated” date. We encourage you to review it regularly.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
📧 [email protected]
📞 587-315-6491
📍 2800, 350 – 7th Avenue SW, Calgary, AB T2P 3N9
